Terms and Conditions for Dayton Pet Care
Effective Date: 02-14-2025
These Terms and Conditions (“Agreement”) constitute a legally binding agreement between Dayton Pet Care (“Company”) and the pet owner (“Owner”) regarding the boarding, daycare, and grooming services provided by the Company in Dayton, Ohio (“Services”). By utilizing our Services, you agree to abide by these terms.
1. Pet Boarding, Daycare, and Grooming Services
1.1 Dayton Pet Care provides pet boarding, daycare, and grooming services as agreed upon at the time of booking.
1.2 Owners must provide accurate and up-to-date information regarding their pet(s) to ensure proper care and safety.
1.3 We reserve the right to refuse or terminate services if a pet exhibits aggressive behavior or poses a risk to other pets or staff.
Daycare Specific Terms:
1.4 Daycare services include supervised playtime, rest periods, and enrichment activities throughout the day.
1.5 Owners must drop off and pick up their pets at designated times. Late pickups will incur additional fees (see Section 7).
1.6 Pets attending daycare must be in good health, up-to-date on vaccinations, and free from parasites (e.g., fleas, ticks).
Cat Boarding and Daycare Terms:
1.7 Owners of cats must provide their own litter box, litter with scoop, and food.
1.8 Cats will be provided with appropriate bedding, but owners are responsible for providing the litter and food needed for the duration of the stay.
Dog Boarding and Daycare Terms:
1.9 Owners of dogs must provide their own food for the duration of their pet’s stay.
1.10 Food must be clearly labeled and pre-portioned for each meal.
2. Medication Administration Policy
2.1 Prescription-Based Administration Only: Dayton Pet Care will only administer medications as prescribed by a licensed veterinarian. We will not follow alternate administration instructions given by the Owner if they differ from the prescription label.
2.2 All medications must be in their original packaging with a prescription label that includes:
• Pet’s name
• Veterinarian’s name and contact information
• Exact dosage and administration instructions
2.3 Owner Responsibilities:
• Owners must provide an adequate supply of medication for the pet’s stay.
• Any changes to a pet’s prescription must be confirmed in writing by a veterinarian before we administer them.
2.4 If a pet refuses to take medication as prescribed, we will notify the Owner. Additional fees may apply if special handling or multiple attempts are required.
2.5 Dayton Pet Care is not liable for any reactions, side effects, or consequences resulting from properly administering medication as prescribed by a veterinarian.
3. Health and Vaccinations
3.1 Owners warrant that their pet(s) are in good health and have received all required vaccinations.
3.2 Proof of vaccinations (e.g., rabies, distemper, Bordetella for dogs) must be provided before boarding, daycare, or grooming services begin.
3.3 If a pet becomes ill or injured, we may consult a veterinarian at our discretion, with all costs being the Owner’s responsibility.
4. Care and Responsibility
4.1 Dayton Pet Care provides proper care, attention, and a safe environment for all pets in our care.
4.2 Owners must provide sufficient food and any necessary medication, clearly labeled with instructions.
4.3 While we will make every effort to administer medication properly, we will not deviate from the prescription label’s instructions.
4.4 Pets may be exposed to other animals while in our care. While we take reasonable precautions, we cannot be held liable for illness, injury, or loss resulting from such exposure.
5. Liability
5.1 Owners assume all liability for any damages, injuries, or losses caused by their pet(s) while in our care.
5.2 Dayton Pet Care is not liable for injury, illness, loss, or death of a pet unless due to our negligence.
5.3 Owners acknowledge that grooming services, including baths and nail trims, carry some inherent risks, including but not limited to minor nicks, stress reactions, or allergic responses. We take all reasonable precautions but are not responsible for any unforeseen reactions.
5.4 Owners agree to indemnify and hold Dayton Pet Care harmless from any claims, liabilities, damages, or expenses related to their pet(s).
6. Cancellations, Late Pickups, and Refunds
6.1 Cancellations with advance notice may be eligible for a partial refund, subject to our cancellation policy.
6.2 We reserve the right to modify or cancel reservations due to unforeseen circumstances (e.g., natural disasters, facility maintenance).
Unconfirmed Bookings
6.3 Do not book before confirming availability and providing up-to-date vaccination records. Failure to do so will result in a 30% penalty for refunds.
7. Pick-Up Policy & Late Fees
7.1 Owners must pick up their pets on the designated day as scheduled.
7.2 Boarding Late Pick-Up Fee: A $25 per pet late pick-up fee applies if our facility is over capacity to cover additional care costs.
7.3 Daycare Late Pick-Up Fee: If a pet is not picked up by the designated closing time, an additional daycare fee may be charged.
7.4 Grooming Late Pick-Up Fee: Pets must be picked up within 30 minutes after completion of their grooming service, or a daycare fee will be charged.
8. Invoice Due Date & Late Fees
8.1 All invoices must be paid by the specified due date.
8.2 A $10 late fee will be applied to overdue invoices.
8.3 Clients will receive payment reminders before an invoice is overdue.
9. Emergency Considerations & Flexibility
9.1 We understand that emergencies happen. In exceptional cases, cancellation fees may be waived or adjusted at our discretion.
10. SMS Communications Policy
10.1 By opting into SMS communications from Dayton Pet Care, Owners agree to receive:
• Daily updates about their pet’s care and stay.
• Appointment confirmations and reminders.
• Account-related messages and service updates.
10.2 No promotional or marketing messages will be sent.
10.3 Message frequency will be daily while a pet is in our care. Message and data rates may apply.
Opting Out & Assistance
• To stop receiving messages, text “STOP” to 937-987-5044.
• For assistance, text “HELP” to 937-987-5044 or contact us at:
• Email: daytonpetcare@gmail.com
• Phone: 937-987-5044
11. Governing Law & Jurisdiction
11.1 This Agreement is governed by the laws of Ohio.
11.2 Any disputes shall be resolved in Ohio state and federal courts.
12. Contact Information
If you have any questions about these terms, please contact us at:
• Phone: 937-987-5044
• Email: daytonpetcare@gmail.com
Updates:
• Added a strict medication administration policy ensuring only veterinary-prescribed instructions will be followed.
• Clarified Owner responsibilities for medication storage and changes.
• Added protection from liability if a pet refuses medication or has an adverse reaction.